Managed Services Provider

A managed services provider (MSP), is typically an information technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (and not the client) determine that the services are needed. Most MSPs bill an upfront setup or transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs and around the clock reliability.

See also : monitoring service  SaaS  PaaS  ISP  TSP  
NetLingo Classification: Online Business