Bastard Operator From Hell
Online jargon, also known as text message shorthand, used primarily in texting, online chat, instant messaging, email, blogs, and newsgroup postings, these types of abbreviations are also referred to as chat acronyms.
It specifically refers to an IT tech support person who purposely likes to make life difficult, just for the fun of it. This comes from a not so famous series of stories in the U.K. based on a lunatic IT tech who loved causing trouble.
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NetLingo Classification: Acronyms and Text Message