courtesy call

A "courtesy call" previously was seen as a polite phone call meant to welcome someone to the neighborhood or to thank someone for their valued business. However, with so many telemarketers calling home phone lines and starting off with, "Good evening, Mr. Smith, this is a courtesy call from XYZ company", these calls are seen more as a disturbance than a nice gesture.

See also : customer-centric  
NetLingo Classification: Online Business